Fibre Broadband Internet
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ResiNet Fibre offers Internet access speeds from 4Mbps up to 100Mbps. Max speed is dependent on infrastructure availability.
ResiNet Fibre is the new super-fast broadband service from Mitsol.
Resinet Fibre is a Broadband Internet solution for your home, replacing the traditional Telkom fixed line copper ADSL services with a fibre optic medium, no Telkom copper landline is required. Offering speeds from 4Mbps to 100Mbps and 1Gbps is now in planning, the medium is limitless. All ISPs supply broadband services with a contention ratio, some networks may oversubscribe their services more than others. Mitsol’s ResiNet prides itself in the fact that we run a very low and in some instances no contention across the network. Installation times can take anything from 4-24 weeks, depending on the area and availability of fibre in the ground.
To ensure the network meets the ever increasing demand for reliable high-speed Internet and Voice services, Mitsol together with Cisco and Huawei’s best-of-breed technology, have deployed a next generation network, capable of meeting the ever growing demands for information.
The service can be managed and controlled by you and depending on your connectivity needs, your ResiNet service can be upgraded to faster speeds or downgraded by a click of a button.
Fibre is also more durable than copper and will last longer. The raw materials to make fibre is plentiful (since fibre is glass it is made from sand!) whereas copper supplies are dwindling. Say goodbye to copper mining.
LOW CONTENTION RATIO
All ISPs supply broadband services with a contention ratio, some networks may oversubscribe their services more than others. ResiNet prides itself in the fact that we run a very low and in some instances no contention across the network.
HIGHER BANDWIDTH SPEEDS
Speeds up to 1Gbps now available across fibre and able to deliver faster speeds as the technology evolves.
CPE DEVICE IS INCLUDED
An ONT device will be supplied to light up the fibre, this will the patched into your premises via a standard Ethernet data cable connection, making it simple for your to connect your computer to the internet or plug into your existing LAN switch or Wifi AP.
FIBRE IS CLEARER
Fibre won’t lose the signal the way copper does. And because light signals don’t interfere with other fibres in the same cable, you get clearer conversations. Fibre optic cables are safe from lightning strikes or electrical interference.
ResiNet Fibre is growing
Search the map below to see if ResiNet fibre is available at your location. ResiNet Fibre Zones are marked in purple.
Self Service Portal: you can manage your service via the online self-service portal, with options such as, Buy data bundles / Log service calls / Upgrade/ Downgrade services / View billing details / View or download usage reports.
We will manage and assist with the conversion of your current PBX to make it suitable for VoIP (Voice over the Internet). We are even able to offer a complete cloud-based telephony solution, this means you only require phones at your premises, all other equipment sits in the cloud and is no longer your responsibility and headache.
When you switch to ResiNet, you get to keep your current Telkom number, we are able to port your Telkom number/s, meaning you can keep your advertised Telkom number wherever you are.
Our voice rates are very competitive, pure per second billing and guaranteed to save you up to 30% on your current Telkom bill.
We partner with other Top Tech companies that can assist you with all your other IT needs
Our network availability outperforms most other rival ISPs.
Our pricing is very competitive. Also, there is no longer any need to have any Telkom lines in order to use the ResiNet internet service, which translates into more savings for you.
Service is mostly synchronous, which means the speeds are the same in both directions, upload and download. This is especially advantageous to your business if you are using cloud-based services and pushing as much content up to the internet as you do pull down. A synchronous service is dependent on distance from the base station.
Access to all major undersea cables.
Frequently Asked Questions
We have compiled some questions & answers that we think that you may have with regards ordering your FTTH (fibre to the home) to your home. Simply click on the question and the answer will pop out. If you still have any queries, please feel free to contact us & our FTTH team will endeavour to answer them (firstname.lastname@example.org or 0861 477477)
Wikipedia says (https://en.wikipedia.org/wiki/Open-access_network): ‘An open-access network (OAN) refers to a horizontally layered network architecture in telecommunications, and the business model that separates the physical access to the network from the delivery of services. In an OAN, the owner or manager of the network does not supply services for the network; these services must be supplied by separate retail service providers. There are two different open-access network models: the two- and three-layer models.
“Open Access” refers to a specialised and focused business model, in which a network infrastructure provider limits its activities to a fixed set of value layers in order to avoid conflicts of interest. The network infrastructure provider creates an open market and a platform for internet service providers (ISPs) to add value.
The Open Access provider remains neutral and independent and offers standard and transparent pricing to ISPs on its network. It never competes with the ISPs.’
The MITSOL OAN is a 3-layer model:
- Layer-1 the fibre provider, LinkAfrica
- Layer-2 the network infrastructure provider (light the fibre), MITSOL
- Layer-3 ISP’s
Basically this is a network that will allow you, the user, choice in which ISP you would like to use as long as that ISP is signed up onto the MITSOL Open Access Network. Currently there are 13 ISP’s & more still to come.
See the graphic below for for a visual representation of a fibre network:
Pricing & packages will vary from the various ISPs. You will deal directly with your ISP of choice & pay one fee directly to the ISP. The Layer-1 and Layer-2 do not bill you (End-User) or raise any special levies to the Body Corporate to cover costs. The Layer-1/2 levy a port fee back to the ISP.
You will find all the packages available on the MITSOL OAN here http://ftth.mitsol.co.za/
Yes, some ISP’s will charge a setup cost. The setup costs normally cover the cost of the router required to provide service to your home as well as the installation. This cost will vary with each ISP depending on the package that you choose.
Again this will vary with the package that you choose with your ISP. There are monthly, annual (12-months) & 24-month contract terms
No, fibre will replace your ADSL copper services completely as well as your telephone line. If you have a phone number that you would like to keep, you can port that number to your ISP of choice as long as they support VoIP (voice over IP) services. If you don’t want to port your number, your ISP can provide you with a 087 number to run VoIP in your home.
Yes, you can. Your current access points will plug into the new fibre router where previously it was plugged into the ADSL modem.
If your ISP is currently on the MITSOL OAN, you will need to contact that ISP to make the conversion to a fibre service.
If they are not, engage with us & we can advise if we are in negotiations with them to provide services on our fibre network.
- Click on the package that you like. If you are happy with the package, you will see the
- Click on & complete the details requested.
- This will send a request through to the chosen ISP who will then make contact with you to process your order.
- Your ISP will then place the order with MITSOL.
- When the fibre network becomes available, the fibre installer will make contact with you to do a site survey to agree on a route for the fibre into your home. They will then do:
- Site Survey.
- Trenching/Civil work.
- Float Fibre
- Splice the fibre and test.
- MITSOL will then do the following.
- Prep ONT device.
- Make appointment to install ONT
- Advise ISP customer is ready for activation.
- Your ISP will now be ready to install your router and make your service live.
- Your ISP will then install your modem & turn your services on.
- In existing areas with Fibre available and operating in area LinkAfrica have defined 4 Weeks from order. In new areas this is dependent on Outside Plant (OSP) Build, this can be from 1 month to 4 months depending on the OSP installation.
A fibre connection makes use of light impulses to carry its data, instead of electrical impulses, as the copper lines (ADSL) do. The light impulses bounce along the inside of thin glass fibre tubes. As fibre optic broadband is Internet at the speed of light, it is therefore, much faster allowing for upload and download speeds to be greatly increased. What this means is that your downloading & uploading of files to for example Dropbox, Office365, OneDrive, etc. will be so much faster than ADSL. Fibre installed at your house will have the capability of delivering services of up to 1 gigabyte per second if you want… THAT’S 1000 TIMES FASTER THAN A 1 megabyte ADSL LINE!!!!
However, remember that your speeds will be limited to the package that you select from your ISP.
The Layer-1 fibre provider LinkAfrica, make use of a patented system called FOCUSTM. With this system, LinkAfrica make use of both storm water and sewer systems as much as possible to prevent the trenching of roads, driveways, etc. However, there may still be an element of trenching which will be required. Your designated installer will make contact with you beforehand to confirm which route to take into your home before they install.
MITSOL has already lit up fibre in:
Where MITSOL roll out next will be dependent on where the greatest interest is. So if you want fibre soon, persuade your neighbours to show interest and register at this link http://fibretomyhome.co.za/register/ . Doing this will influence the decisions of the network planners to install fibre sooner.
MITSOL have ample capacity on their fibre network. However, MITSOL do reserve the right to apply contention ratios to the network should the need arise. The worst case scenario for the FTTH network would be a 10:1 ratio. That said, contention is normally experienced on the Internet portion of the service and not the access portion.
Shaping or throttling on your fibre package is a question that would need to be taken up with your relevant ISP to confirm.
The most popular speed is the 20mb service for a normal household. However depending on your requirement, this may vary. Below is a guide:
- < 1 Mbps
- Instant Messaging
- Frustrating Web Browsing
- 1-2 Mbps
- Web Browsing
- Audio Chat
- Streaming Audio (i.e. Spotify, Pandora, Google Music, Sound Cloud, 5FM Streaming)
- Online Gaming
- 3-4 Mbps
- Video Chat
- Streaming Online Video (YouTube/Netflix/Showmax, etc.)
- High Quality Photos
- Peer to Peer File Sharing
- Obsessive Facebook Use
- 5-9 Mbps
- Streaming HD Video
- 10-20 Mbps
- Digital Software Distribution
- 20-50 Mbps
- Downloading very large files
- Streaming multiple Online Videos (YouTube/Netflix/Showmax – multiple TV’s in house)
- 50+ Mbps
- Huge households
- Small Countries
- Impatient People
- Make my neighbour jealous
Here is a list of the Internet speeds recommended by the streaming services:
- 1 Mbps for viewing on a laptop computer
- 2 Mbps for SD video on a TV
- 4 Mbps for 720p HD video
- 5 Mbps for “the best video and audio experience” (according to Netflix)
Note: If a TV show or movie repeatedly needs to buffer, Hulu Plus will stop streaming the video and recommend that you downgrade the video quality.
- 1 Mbps for SD video
- 2 Mbps for 720p video
- Over 3.2 Mbps for best quality HD video and audio