In Mitsol News

Hello Toti

Welcome to the ninth edition of the Mitsol Fibre South Coast Scoop, keeping you in the fibre loop. This newsletter will keep you up to date with the status of all Mitsol fibre builds in Amanzimtoti and provide you with some important facts about fibre.

If you missed the previous newsletter, Edition Eight, not to worry, here is a link
Edition Eight

Mitsol Fibre Build Progress Report

Athlone Park – 100% completed and is live.

Doonside Beach Road – 100% completed and is live.

Kingsborough Beach Road – 100% completed and is live.

Warner Beach – 100% completed and is live.

* Amanzimtoti North of Seadoone Road Up to Manzimtoti River – 100% complete and is live.

* Amanzimtoti North of the Manzimtoti River – 100% complete and is live.

Doonside, Doonheights, Shulton Park – Civil work is 100% completed, fibre work is at 50% completion and we are still aiming to have certain areas live by end of March. We are taking pre-orders and have started home drops.

Winklespruit East – Civil work has commenced and we anticipate having this area go live by middle to end of April. We are taking pre-orders and will start to book home drops.

Inyoni Crescent  – Civil work is 100% completed and we anticipate having this area live by end of March. We are taking pre-orders and will start to book home drops.

Doonside North R102 – Civil work has commenced and we anticipate having this area live by middle to end of April. We are taking pre-orders and will start to book home drops.

Illovo Glen, Astra Park, St Winifreds, Winklespruit – This area is no longer planned for build.

* Note, please ensure that you get your orders submitted for the above areas ASAP, as home fibre installations are currently taking anywhere from 1-2 weeks to complete, and this is due to the influx of orders being fulfilled. If you have placed an order with your ISP and have not yet received any follow up emails from Mitsol, please let us know.

Faults – First Line Checks

If you are experiencing connectivity issues, please ensure you contact your ISP (Internet Service Provider) directly, who will conduct a first line check for any faults.

If these first line checks are not carried out correctly and Mitsol is called out to investigate the fault, the ISP will be charged a call out fee, which they may pass on to you, the customer.

Troubleshooting prior to contacting your ISP (Internet Service Provider)

Is there power to your device? Are there any green lights showing up on the device?
Yes – Contact your ISP for them to conduct first line checks.
No – Check that the ONT (Optical Network Terminal) power button, located on the bottom of the unit, is pressed in and check that the power cable is securely plugged into the ONT and wall outlet. Please also check that the wall outlet is working by testing another device, such as your router or a phone charger. If the wall outlet has power then the power supply to the white Huawei ONT has been damaged by an electrical surge, and needs replacing. You can contact your ISP to inform them of this.

Characteristics of a good, functional ONT is as follows:

Power – Solid Green
LAN – Solid Green or Flashing Green
PON – Solid Green

The Need For More Speed!

It’s human nature, the more we have, the more we want! And we just cannot escape the need for faster speed. With the ever growing demand, we are pleased to announce the launch of our two new high speeds, the 500Mbps and 1000Mbps.
Afrihost have created the ultimate 500Mbps and 1000Mbps packages, offering Uncapped, Unshaped, Unthrottled, with No Threshold across both packages.

For more information on these high speed packages please visit our website.
500Mbps package link here: https://www.mitsol.co.za/product/afrihost-500mbps-pure-uncapped/
1000Mbps package link here: https://www.mitsol.co.za/product/afrihost-1000mbps-pure-uncapped/

Pensioners Internet Special

Pensioners, this one is for you! If you are over the age of 65 years, then you qualify for the Pensioners Promo Package. Plus, for the month of March, we are offering a FREE installation and Connection, saving you R1725.00.

Contact us on 0861 477 477 or email us fttx@mitsol.net for this super internet special with Mitsol Fibre.
T’s&C’s apply. Free installation special valid for the month of March 2021.

Cool Tech Tip

To view Cool Ideas fibre packages over Mitsol Fibre please click the link here: CLICK HERE

Have any Questions?

Our Fibre To The Home FAQ document will answer any questions or address any concerns you may have regarding the installation of fibre to your property.

VIEW DOCUMENT

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