In Mitsol News

Hello Toti

Welcome to the seventh edition of the Mitsol Fibre South Coast Scoop, keeping you in the fibre loop. This newsletter will keep you up to date with the status of all Mitsol fibre builds in Amanzimtoti and provide you with some important facts about fibre.

If you missed the previous newsletter, Edition Six, not to worry, here is a link
Edition Six

Mitsol Fibre Build Progress Report

Athlone Park – 100% completed and is live.

Doonside Beach Road – 100% completed and is live.

Kingsborough Beach Road – 100% completed and is live.

Warner Beach – 100% completed and is live.

* Amanzimtoti North of Seadoone Road Up to Manzimtoti River – 100% complete and is live.

* Amanzimtoti North of the Manzimtoti River – 100% complete and is live.

Doonside, Doonheights, Shulton Park – Civil work commenced on 11th January and we anticipate having this area live by middle to the end of March. We are taking pre-orders and will start to book home drops.

Winklespruit East – Civil work commencing on the 8th February and we anticipate having this area live by middle to the end of March. We are taking pre-orders and will start to book home drops.

Inyoni Crescent  – Civil work commencing on the 8th February and we anticipate having this area live by middle to the end of March. We are taking pre-orders and will start to book home drops.

Doonside North R102 – Civil work commencing on the 8th February and we anticipate having this area live by middle to the end of March. We are taking pre-orders and will start to book home drops.

Illovo Glen, Astra Park, St Winifreds, Winklespruit – Builds have not yet commenced, as we have been waiting for the other contractors to complete their work before we move in.

* Note, please ensure that you get your orders submitted for the above areas ASAP, as home fibre installations are currently taking anywhere from 1-2 weeks to complete, and this is due to the influx of orders being fulfilled. If you have placed an order with your ISP and have not yet received any follow-up emails from Mitsol, please let us know.

Backlog

The request for Fibre has been overwhelming and we’d like to thank the Amanzimtoti community for their support. In fact the support has been so positive that we’ve had to bring in additional contractors from Gauteng to assist us with the backlog. Unfortunately though we are still falling behind on the fibre completion within the individual properties. This is due to civils teams getting through their installations rather quickly and leaving the fibre technicians trailing behind, who are now almost two weeks behind in bringing customer’s services up.

We are busy inducting some additional fibre contractors into the system and ask that you please bear with us while we try get things back on track.

Comparing Apples with Apples

As you are aware, you have a choice of two FNO’s (Fibre Network Operators), Mitsol and Frogfoot. We thought we would assist you with a quick price comparison of the packages for ISPs that offer services over both Mitsol and Frogfoot’s Fibre Network. We were pleased to find that pricing over the Mitsol network has remained super competitive. This strengthens our pledge to customers to ALWAYS! offer Fast Fibre at Fantastic Prices!

How Is Fibre Installed On My Premises?

The installation of the fibre involves running a fibre cable from the manhole outside your property, or distribution box within a multi-dwelling unit (MDU), through your property to the inside of your home and connecting it to the internal device called an ONT (Optical Network Terminal).

The drawings below indicate the basic planning for bringing fibre into your apartment or house (fig.1) and your building (fig.2)

Have any Questions?

Our Fibre To The Home FAQ document will answer any questions or address any concerns you may have regarding the installation of fibre to your property.

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